Emily Moore Jul. 17, 2015, 8:28am


An Arkansas woman is filing a suit alleging that a Texas headquartered company failed to pay for overtime compensation for hours worked in excess of 40 per workweek.

Elissa Schetzer and her attorney filed a collective action claim on July 14 in the United States District Court of the Eastern District of Texas citing a violation of the Fair Labor Standards Act against Harte Hanks Response Management/Austin LP.

Harte Hanks, a Delaware company headquartered in Texarcana, Texas provides customer contact management services and operates a customer service call center and employs more than 100 hourly paid employees.

According to the claim, the company records time worked for hourly employees through an electronic system linked to the phone system. The claim alleges that time recorded did not take into account time worked before and after shifts used for administrative tasks required to be completed before and after each customer service call.

Actual damages will be determined at trial and may include overtime premiums for all hours worked in excess of 40 hours in one week, liquidated damages and the costs of action including attorney’s fees dating back three years from the date of the original complaint. Attorney Josh Sanford of the Sanford Law Firm in Little Rock, Arkansas filed the claim.

United States District Court of the Eastern District of Texas Case 5:15-cv-00112.

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