Americans With Disabilities Compliance


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Robbing Beyoncé Blind: The ADA litigation monster continues to run amok

By Mark Pulliam | Jan 10, 2019

Is it Beyoncé’s fault that some of her fans are blind? Is the performer a “public accommodation,” like a hotel, restaurant, or department store? Is it society’s obligation to rectify all misfortunes in life’s lottery? These questions may seem silly, but they lie at the heart of a cottage industry of abusive class-action litigation against websites pursuant to the Americans with Disabilities Act, a well-intentioned but poorly conceived—and horribly drafted—law that continues to generate unintended consequences decades following its passage in 1990. Computer users afflicted with various disabilities—blind consumers seem especially litigious—regularly sue companies hosting websites that allegedly aren’t sufficiently “accommodating” of their condition. Beyoncé and her website (beyonce.com), through her management company, became their latest target.

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