Collection agency sued for not disclosing it was a debt collector

By Michelle Keahey, East Texas Bureau | Aug 1, 2011

SHERMAN - A New York collection company is being sued by a Denton County woman after the company left her a voicemail but failed to say it was about collecting a debt.

Brandy Waugh filed suit against Firstsource Advantage on July 29 in the Eastern District of Texas, Sherman Division.

According to the lawsuit, the collection calls started in April regarding a consumer debt. Waugh argues that the collection agency violated federal law by calling her at work and left a voicemail message, which failed to state that the communication was from a debt collector.

The defendant is accused of violating the Fair Debt Collection Practices Act by using false, deceptive and misleading representations in connection with any debt and by failing to disclose in subsequent communications that the communications was from a debt collector.

The plaintiff is seeking an award of statutory damages of $1,000, plus court costs and attorney's fees.

Waugh is represented by Michael S. Agruss of Krohn & Moss Ltd. in Chicago, Ill. A jury trial is requested.

U.S. District Judge Richard A. Schell is assigned to the case.

Case No. 4:11-cv-00477

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