Friendswood couple sues door and window installers over insurance compliance

By John Suayan, Galveston Bureau | Mar 30, 2011

GALVESTON – Friendswood residents John and Laura Nagle allege a company installed doors and windows which did not comply with Texas Department of Insurance standards, recent court documents say.

According to a lawsuit filed March 24 in Galveston County District Court, Grand Openings Inc. performed shoddy work which prevented the plaintiffs from securing a WPI-8 certificate from Texas Windstorm Insurance Association.

The Nagles hired Grand Openings in late 2009 to perform upgrades to the windows and doors at their residence. A Grand Openings salesperson presented them with a sales quote, which the Nagles claim assured them the products met with Texas Department of Insurance standards.

"Thus, assured by the salesman that products were TDI approved, the Nagles agreed to purchase the Kolbe doors and windows through Grand Openings," the original petition says.

The new windows and doors were then delivered and installed for around $30,000.

At the same time, the plaintiffs' insurance agent informed them that "the work would have to be inspected by a TDI-approved engineer and a WPI-8 form issued confirming that the products and installation met or exceeded the criteria required by TWIA/TDI to continue to insure the property."

The suit shows the process later revealed that "the windows and doors in question were not approved by the TDI."

"As such, no WPI-8 could be issued which will most likely result in cancellation of the insurance policy issued by TWIA," it says. "The plaintiffs are unable to obtain another windstorm and hail policy."

Consequently, the Nagles seek unspecified monetary damages.

They are represented by attorney R. Talmadge Hammock of Houston.

Galveston County 10th District Court Judge David Garner is presiding over the case.

Case No. 11-cv-0511

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