Texas City woman says debt collectors have harassed and annoyed her

GALVESTON � Texas City resident Carolyn Gamble is pursuing legal action, alleging Credit One Bank and West Asset Management Inc. are attempting to collect an unverified debt.

Gamble claims during the past year the businesses placed harassing and annoying phone calls to her about the debt, according to a lawsuit filed June 14 in Galveston County District Court.

Court papers show Credit One and West are focused on a debt the plaintiff occurred sometime prior to 2009.

The suit states Gamble originally had a dispute on the account with Credit One and hired the Iniguez Law Firm to assist her.

Iniguez sent a letter of representation, notice of dispute and request for verification, but Credit One "completely and wholly ignored the notice from Iniguez and continued to collect on the account, directly with the plaintiff, without ever verifying the account, marking the account as disputed, via written and verbal communications," the original petition states.

Gamble claims Credit One sent Gamble's account to a third party debt collector without making any verification.

West eventually accessed the debt and committed the same acts as Credit One and the other collection agency through the end of last year, the suit says.

Gamble claims the defendants each called her approximately seven times a day, adding they ignored her and Iniguez's demands to cease and desist.

Consequently, she seeks unspecified monetary damages and a jury trial.

Attorney Kimberly F. Soard of Katy is representing the plaintiff, and Galveston County 122nd District Court Judge John Ellisor is presiding over the case.

Case No. 11-cv-958