HOUSTON — A Groves woman is suing United Airlines, alleging failure to provide the plaintiff with wheelchair assistance.
Thelma Kiger filed a lawsuit July 14 in the Houston Division of the Southern District of Texas against United Airlines, alleging failure to comply with applicable federal and state statutes.
According to the complaint, on Feb. 18, Kiger arrived on United Flight 1817 at George Bush Intercontinental Airport in Houston where she was promised wheelchair assistance when she left the plane. Without any explanation on why she didn't have a wheelchair, the suit says, Kiger was left standing at the top of an escalator where she attempted to grab the handrail before falling to the bottom of the escalator.
The suit says Kiger suffered four broken ribs, a fractured pelvis and injuries to her left shoulder, left arm, back and legs. The plaintiff alleges United Airlines failed to provide wheelchair assistance, failed to properly and adequately assist her and failed to follow its own policies and procedures in assisting disabled passengers.
Kiger seeks a trial by jury, damages in an amount to be determined, pre-judgment and post-judgment interest, all legal costs and such other relief as the court deems just and appropriate. She is represented by attorneys Brenton J. Allison, Douglas T. Gilman and Michael Prejean of Gilman Allison LLP in Pearland and by Bruce Gregory and Myra Gregory of The Gregory Law Firm in Port Neches.
Houston Division of the Southern District of Texas Case number 4:16-cv-02091