GALVESTON – A state district lawsuit accuses Comcast of disconnecting a local woman’s landline and causing her Life Alert to become disabled.

In the suit filed on Jan. 26 in the Galveston County 10th District Court, Fredrika Kotin says the mass media company’s actions prevented her from receiving help when she suffered a heart attack on Aug. 27, 2016.

Kotin, 76, asserts the defendant reportedly promised not to cut her AT&T landline until her new bundle service was up and running.

A landline connection is required for her device to work, the original petition says.

Comcast allegedly transferred the plaintiff’s line to its system before installing its equipment.

The accident caused Kotin to fall and suffer various injuries, including but not limited to a head injury and broken, missing teeth, court papers state.

Consequently, she seeks unspecified monetary damages and a jury trial.

Andrew Mytelka and Jeannie Morison Urbani of the law firm Greer, Herz & Adams, L.L.P. in Galveston are representing the complainant.

Galveston County 10th District Court Case No. 18-CV-0096

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