Convergent Outsourcing alleged to have failed to disclose identity when calling consumers

By Kristine Gonzales-Abella | Jul 10, 2018

HOUSTON – Two Montgomery consumers allege that a debt collector contacted them without disclosing its identity.

Peter Phillips and Tabatha Phillips filed a complaint on June 25, in the Houston Division of the Southern District of Texas against Convergent Outsourcing Inc. alleging violation of the Fair Debt Collection Practices Act.

According to the complaint, the plaintiffs allege that on March 26, the defendant began contacting them in an attempt to collect an alleged debt. They allege their caller identification showed that caller was Hess Corp., not Convergent, when calling and that the defendant's use of a different name was false and misleading.

The plaintiffs hold Convergent Outsourcing Inc. responsible because the defendant allegedly failed to disclose the identity of the debt collection agency when calling.

The plaintiffs request a trial by jury and seek statutory damages of $1,000, plus punitive damages, litigation costs, attorney’s fees and such other and further relief as may be just and proper. They are represented by Jenny DeFrancisco of Lemberg Law LLC in Wilton, Connecticut.

Houston Division of the Southern District of Texas case number 4:18-cv-02134

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Organizations in this Story

Convergent Outsourcing Inc. Houston Division of the Southern District of Texas Lemberg Law LLC

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