HOUSTON – A Harris County attorney has taken Ticketmaster to court in an effort to secure a refund for what he asserts was a “mistaken purchase” of seats to a very popular musical.
In a lawsuit filed on Jan. 9 in the Harris County 269th District Court, Joshua P. Davis explains that he attempted to buy three tickets for himself, his wife, and his oldest daughter to see Hamilton on Broadway in New York City in March only for a glitch to cause him to spend approximately $2,000 for a wrong date.
Davis clicked the Back button on his Internet browser – and unbeknownst to the plaintiff – “when clicking back to the prior page, the calendar changed from March to January,” the suit says.
Court documents further assert that Davis “selected what he thought was the desired Thursday date and time, and proceeded to checkout while “not knowing of the changed calendar.”
“At checkout, Davis’s credit card information was already saved, and it was a simple click for purchase – unfortunately Davis did not notice that the selected date was for January 17, 2019 and not the expected Thursday in March until clicking on the purchase option,” the original petition states. “But Davis noticed the problem prior to arriving at the confirmed purchase page and attempted to stop the transaction by leaving the Web page.”
The suit adds that Davis’s credit card was still charged. According to Davis, he “accidentally” spent $2,325.20 for what was supposed to be a birthday present for his daughter.
He claims that Ticketmaster refused to make a change or refund the money.
A jury trial is requested.
Davis is representing himself in the litigation.
Harris County 269th District Court Case No. 2019-01922