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Saturday, May 11, 2024

Lawsuit: Man claims Houston Cadillac dealer put more than 500 miles on car during service

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HOUSTON — A Houston Cadillac dealer is being accused of installing a tire backwards and putting more than 500 miles on a vehicle while it was at the dealership for service. 

Jack Carroll filed a complaint March 29 in Harris County District Court against J. Stewart Investments Inc., and Stewart Cadillac LP doing business as Stewart Cadillac alleging deceptive trade practices, fraud, negligence and breach of contract. 

According to Carroll's suit, he purchased a new 2017 Cadillac STS from Central Houston Cadillac on Aug. 20, 2018, which included "nitrogen run-flat tires." He alleges that on Aug. 20, 2018, the vehicle's indicator light showed low tire pressure and that he was charged $403.06 to replace the tire. He further alleges that on July 10, 2019, he was driving on the 1-10 freeway when another tire on the vehicle "abruptly" deflated and caused the tire to shred and blow out. 

Carroll claims that on July 20, 2019, he paid the defendant $315.01 for a replacement tire and that on March 10, 2020, the vehicle began to experience issues with its entertainment console. He claims that the defendant had to order a part to fix the console and kept his vehicle for two months. 

He further claims that when he retrieved his vehicle from the defendant, an additional 530 miles was put on the car while in their possession. Carroll also alleges that after experiencing more tire issues with the car, he discovered that one of the tires had been installed backwards. 

Carroll seeks monetary relief of $250,000 or less, trial by jury and all other just relief. He is represented by Ryan Kennedy and Jose Torres of Kennedy & Torres PLLC in Houston. 

Harris County District Court case number 2021-18229

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