AG Paxton Reaches Settlement with Vivint, warns of door-to-door sales tactics

By David Yates | May 31, 2017

AUSTIN – On May 31, Attorney General Ken Paxton announced that his office reached a settlement with home security company Vivint over allegations it violated the Texas Deceptive Trade Practices Act.

Beginning in January 2012, Vivint employees conducted door-to-door sales for home alarm systems without being properly registered with the Texas Department of Public Safety, according to a press release.

Under terms of the settlement, Vivint will ensure its employees are properly registered with DPS prior to conducting door-to-door sales and will provide consumers with notices informing them of their right to cancel contracts with the company.

During summer months, door-to-door salespeople may become more frequent in neighborhoods across Texas. Some salespeople may be legitimate, but others may use deceptive tactics to take advantage of trusting consumers, the press release states.

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