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SOUTHEAST TEXAS RECORD

Friday, April 26, 2024

Woman lays responsibility for alleged airline ticket snafu on travel agent

Lawsuits
Airline

HOUSTON – A state district lawsuit asserts that incompetence on the part of a local travel agent prompted its plaintiff and several of her family members to spend nearly $40,000 for replacement airline tickets last year.

According to Harris County District Court records, Emmauella Onyejelem filed the suit against Khawaja Javaid, doing business as AMR Travel Tours, on Oct. 11 in the 55th District Court.

Onyejelem reportedly purchased ten roundtrip tickets to Nigeria from Javaid with two checks totaling $19,790. All of the tickets, however, were not honored by the unnamed airline when the plaintiff and her relatives traveling with her checked in at the airport on Dec. 26, 2017, the suit says.

Court papers allege that seven tickets were deemed invalid since the travel agent did not paid for them.

Faced with the possibility of missing their parents’ 50th wedding anniversary celebration, the original petition explains, Onyejelem and her kinfolk “were forced” to pay $35,532.96 for new tickets.

The defendant purportedly refused to refund the money after repeated requests.

The law firm Tola & Associates in Houston is representing the complainant.

Harris County 55th District Court Case No. 2018-73160

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