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SOUTHEAST TEXAS RECORD

Thursday, November 21, 2024

Couple alleges new Honda Pilot suffered numerous defects

Lawsuits
Honda

HOUSTON — A couple is suing American Honda Motor claiming their new Honda Pilot is defective and unrepairable. 

Roberto Ayala Hernandez and Mirian Cruz filed a complaint  April 20 in Harris County District Court against American Honda Motor Co., alleging breach of warranty, breach of implied warranty and breach of the Magnuson-Moss Warranty Act. 

The plaintiffs purchased a new 2020 Honda Pilot from "an authorized dealership" on Dec. 2, 2019, that included a three year/36,000-mile bumper-to bumper warranty and a five year/60,000 mile powertrain warranty, according to their complaint. 

They allege that "shortly after purchase," they noticed "numerous defects" with the vehicle that included "clicking and squealing" from the transmission, leaking radiator fluid, overheating and various transmissions issues. The plaintiffs claim that authorized dealerships have attempted repairs but that the defects on the vehicle still exist and that despite being under service for "at least 59 days," the vehicle is unable to be repaired.

The plaintiffs seek monetary relief of $1 million and all other just relief. They are represented by Adam Mott of The Law Offices of Jason S. Hegedus PLLC in Houston. 

Harris County District Court case number 2021-23251 

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