HOUSTON – A call center employer is alleged to have required employees to work off-the-clock and failed to pay overtime wages.
William Alexander filed a complaint individually and on behalf of all others similarly situated on Sept. 4 in the Houston Division of the Southern District of Texas against Asurion LLC alleging that the extended warranty insurer violated the Fair Labor Standards Act.
According to the complaint, the plaintiff alleges that he routinely worked in excess of 40 hours per workweek for the defendant without receiving compensation for all hours worked in excess of 40 per week. He alleges the defendant "has enforced a uniform company-wide policy wherein it improperly required its hourly call center employees - plaintiff and the putative class members - to perform work off-the-clock and without pay," the suit states.
The plaintiff holds Asurion LLC responsible because the defendant allegedly required employees to clock-in only when ready to take their first call and did not pay them overtime compensation for all hours worked in excess of 40 each week.
The plaintiff requests a trial by jury and seeks unpaid wages, liquidated damages, attorneys’ fees, costs and interest and such other and further relief as may be necessary and appropriate. He is represented by Clif Alexander, Austin W. Anderson, Lauren E. Braddy, Alan Clifton Gordon, Carter T. Hastings and George Schimmel of Anderson Alexander PLLC in Corpus Christi.
Houston Division of the Southern District of Texas case number 4:18-cv-03103