Consumer alleges Vital Solutions pretended to be family member to reach her at work

By Kristine Gonzales-Abella | Dec 4, 2018

HOUSTON – A Humble consumer alleges a debt collector called the school where she works and pretended to be a family member with an emergency.

Ursula Bryant filed a complaint on Nov. 5 in the Houston Division of the Southern District of Texas against Vital Solutions Inc. alleging that the debt collector violated the Fair Debt Collection Practices Act.

According to the complaint, the plaintiff alleges that in May, the defendant began calling her at her place of employment in an attempt to collect an alleged debt and she asked it to stop. She alleges the defendant continued to call and even pretended to be a family member with an emergency to have her paged from her classroom.

The plaintiff holds Vital Solutions Inc. responsible because the defendant allegedly violated the FDCPA by calling her at her place of employment and used misleading representation in connection with the collection of debt.

The plaintiff requests a trial by jury and seeks actual damages, statutory damages of $1,000, attorney’s fees, cost and such other and further relief as may be just and proper. She is represented by Jody B. Burton of Lemberg Law LLC in Wilton, Connecticut.

Houston Division of the Southern District of Texas case number 4:18-cv-04188

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Houston Division of the Southern District of Texas Lemberg Law LLC

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