Southeast Texas Record

Saturday, April 4, 2020

Woman claims heat pump installer fraudulently told her pumps came with 10-year warranty


By Marian Johns | Mar 24, 2020


HOUSTON —  A woman is suing a heat pump distributor and installer claiming they improperly hooked pumps causing property damage and frauduently told her they came with 10-year warranties. 

Leticia Loya filed a complaint March 10 in the Harris County District Court against Gregory-Edwards Inc., alleging violation of the Texas Deceptive Trade Practice-Consumer Protection Act, breach of contract, fraud and breach of express and/or implied warranties. 

Loya purchased four heat pumps from Gregory-Edwards on Sept. 14, 2014, for $75,900 that included 10-year warranties. She alleges the "faulty installation" of the pump's drain pans caused $42,509.07 in property damage to her home. Loya claims Gregory-Edwards repaired the drain pains but that in 2019, they stopped working completely, damages her ceiling as she discovered there actually were no warranties on the pumps. 

Loya seeks monetary relief between $200,000 and $1 million, interest, trial by jury and all other just relief. She is represented by E. Michelle Bohreer of The Bohreer Law Firm PLLC in Houston. 

Harris County District Court case number 2020-16291

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Harris County District Court