HOUSTON — A man is alleging in a class action suit that Carnival failed to abide by their offer to provide "100% refunds" for cruises that were cancelled due to the COVID-19 pandemic.
Gary Lancaster filed a class action complaint Sept. 4 in the U.S. District Court for the Southern District of Texas Houston Division against Carnival Corporation alleging breach of contract.
According to his complaint, on Feb. 28, 2010, Lancaster booked a seven-day family Carnival cruise through the Western Caribbean that was scheduled to sail out of Galveston on June 6, 2020. He claims he made his first payment for the cruise on Feb. 28, 2010 and after making a final payment on March 8, 2020, he had paid Carnival $7,306.56.
Lancaster claims he received a notice from Carnival on April 13, 2020, stating his family's cruise was cancelled due to the Coronavirus pandemic and that he had various "options" including receiving a "100% Refund" of what was paid to Carnival.
He alleges Carnival only refunded him $5,352.06 which is $1,914.50 less than his payment for the cruise.
Lancaster claims in his suit that Carnival has "reneged" on its refund offer causing him, along with "tens of thousands" of others who booked cruises, to suffer from breach of contract.
Lancaster seeks monetary relief, trial by jury, interest and all other just relief. He is represented by Scott Clearman and Ana Kadala of Teh Clearman Law Firm PLLC in Houston.
U.S. District Court for the Southern District of Texas Houston Division case number 4:20-CV-03122